>> Get a free critique of one of your prospective client's intake call recording from Chris Mullins. Just email [email protected] <<

Chris Mullins offers law firms and other businesses advice on how to generate more business with effective telephone intake tactics. She is the co-author of the book, "Intake Specialists: The Unsung Heroes of Law Firms Worldwide.

In this interview she answers these questions:

● What's the difference, as an Intake Specialist, between internally and externally focused?

● What's the most important tool for an Intake Specialist?

● What are the 3 most common objections Intake Specialists get?

● What type of outbound phone calls can Intake Specialists make especially when their Inbound call volume might be down?

You can reach Chris Mullins at [email protected].